Customer Center
We know things do not always stay the same and we are here to help you navigate through any changes that affect your insurance. If you want to update your policy information, please call us at the number above and chose option 3. Please remember to let us know if you move, buy or sell a car, add a driver, or anything else that may affect your insurance.
If you have a situation where you need to report a claim, you have 24/7 access to your insurance provider to report it. Please see the important contact information below. If you cannot find the information you are looking for below or are unsure of your insurance provider, please give us a call.
Plymouth Rock
Manage your policy online: Plymouth Rock Customer Service
Report a claim, 24 hours a day toll free: 888-324-1620
Ask a question about an existing claim: 617-951-1000
Fax information about a claim: 617-951-1624
Travelers
Manage your policy online: MyTravelers.com
Report a Claim
Report online or call 800.252.4633
Report your auto, home and personal property claims by telephone or online through MyTravelers 24 hours a day, 365 days a year.
Commerce Insurance
Manage your policy online: CommerceCares.com
Commerce Insurance Company has skilled claim representatives to take your report toll free anytime 24 hours a day - 365 days a year 1-800-221-1605.
Report a Claim to Commerce Insurance Online
If you prefer to file your claim online, you may complete our online claim submission form. After completing the form, you will be provided with a submission number, and one of our representatives will typically contact you within one business day to provide you with any additional claims information.
